Sturehof AB, reg. No. 556437-0400, with a registered address at Humlegårdsgatan 19a, 114 46 Stockholm, is the data controller for the personal data you provide to us through purchases and other interactions with us and is responsible for processing them.
Privacy Policy
We work to ensure a high level of data protection that safeguards your personal privacy when using our website. This privacy policy explains how your personal data is processed and protected, your rights, and how you can exercise them. We aim for you to feel secure in our handling of your personal information. If you have any questions, please feel free to contact us. Our contact information can be found at the bottom of this page.
Who is responsible for the personal data we collect?
Where is your personal data stored?
We strive to process your personal data as much as possible within the European Economic Area (EEA) and in all our own IT systems, but they may also be transferred and processed in a country outside the EEA (a “third country”). Such transfers are made only to recipient countries with an adequate level of protection and in accordance with applicable legislation. If data is transferred to a service partner in the USA, this is done only to companies covered by the so-called “Privacy Shield,” which is an agreement on the protection of personal data between the EU and the USA.
What kind of personal data do we collect?
We collect personal data that you send to us when making purchases on our website, subscribing to our newsletter, or participating in any competitions. The personal data you provide to us may include contact information, date of birth, and payment information, for example. We may also collect specific personal data from external partners, such as address information from public records and creditworthiness information from credit rating agencies, banks, or credit reporting companies.
How do we use your personal data?
We may use your personal data for the following purposes:
1. Processing orders and returns in our webshop.
2. Sending SMS notifications about delivery status.
3. Contacting you regarding any issues with your delivery.
4. Correspondence for inquiries and other information.
5. Sending out offers in the form of newsletters, always with instructions on how to unsubscribe from further communications.
6. Analysing purchasing patterns to provide relevant offers and information.
7. Confirming the minimum age required by law to shop online.
8. Announcing winners in competitions we organise.
9. Conducting surveys to improve our services and offerings.
10. Preventing abuse or other inappropriate use of our website.
We retain your data for as long as required to fulfil the above purposes or as long as we are legally obligated to do so. After that, your personal data is deleted.
What are your rights?
You have the right to request information about the personal data we have about you at any time. If your data is incorrect, incomplete, or irrelevant, you can request to have it corrected or deleted. We cannot delete your data when there is a legal requirement for retention, such as accounting rules, or when there are other legitimate reasons for keeping the data, such as unpaid invoices. You can withdraw your consent to let us use your data for marketing anytime by unsubscribing from our newsletter. You can also contact us by sending a letter, email, or calling. See the contact information below.